Compliments or Concerns

indicates a required answer

Thank you for taking time to provide us feedback. Constructive feedback is essential to enable positive and continuous improvement, and in meeting our members and community needs. We value your input and will review each submission with care. We also encourage our participants to use this form to provide compliments or recognition for any of our staff!

If you choose to have a director respond to your submission, you will receive an initial response within 3 business days.

Memberships cannot be cancelled through our website: 
To cancel your membership you must fill out a cancellation form at the Welcome Center. Requests must be given by the 8th of the month, and you must use cancellation form for proper written notice to avoid any additional bank drafts.

1. *

Submission in reguards to:

 (1 required)
Family Adventure Water Park Competitive Pool
Queenax Room Gym
Racquetball Court Health & Wellness Center
Locker Room Welcome Center
Youth/Adult Programs Full Day Child Care
School Age Child Care/Preschool Drop-In Child Watch
Zieman KidZone Staff (instructor, coach, etc.)
Billing Other
2. *

Compliment or concern:


Any suggestions for resolution? (optional)

4. *

Would you like to hear back from us reguarding this submission?

Yes No

If you replied "Yes" above, please provide you contact information below. If we do not have adequate contact information, we will not be responsible for following up on your submission.


First Name:


Last Name:

7. *

Which method contact do you prefer?

E-mail Phone Call

Phone Number:


E-mail Address:

10. *

Membership status:

Member Non-Member